Uslovi korišćenja

Poslednja izmena: 1. jul 2026.

Ovi Uslovi korišćenja („Uslovi") uređuju korišćenje platforme EcomAlati (ecomalati.com) i svih alata dostupnih na njoj (u daljem tekstu „Usluga"). Uslugu pruža Vellato LLC, društvo sa ograničenom odgovornošću registrovano u državi Wyoming, SAD („mi"). Korišćenjem Usluge prihvataš ove Uslove. Ako se ne slažeš sa njima, nemoj koristiti Uslugu.

1. Usluga

EcomAlati je skup AI alata za e-commerce (generisanje video reklama, slika, tekstova, odgovora na komentare i srodni alati). Funkcionalnosti se mogu menjati, dodavati i uklanjati; trudimo se da o bitnim izmenama obavestimo unapred.

2. Nalog

Za korišćenje Usluge potreban je nalog sa tačnim podacima (važeći email).
Odgovoran si za čuvanje pristupnih podataka i za sve što se dešava preko tvog naloga.
Uslugu mogu koristiti punoletna lica, odnosno lica starija od 16 godina uz saglasnost roditelja/staratelja.
Jedan nalog je namenjen jednom korisniku/firmi; deljenje naloga radi zaobilaženja naplate nije dozvoljeno.

3. Krediti

Korišćenje alata se obračunava u kreditima. Cena pojedinačnih izlaza (npr. video, slika) izražena je u kreditima i prikazana u okviru Usluge i na stranici Planovi.
Krediti se dobijaju kroz mesečne planove ili jednokratnom dopunom (top-up). Cena kredita pri dopuni zavisi od aktivnog plana.
Krediti ne ističu i prenose se iz meseca u mesec dok je nalog aktivan.
Krediti nisu novac: ne mogu se isplatiti, refundirati niti prenositi na drugi nalog.
Potrošeni krediti se ne vraćaju, osim ako je izlaz izostao zbog tehničke greške na našoj strani; u tom slučaju vraćamo utrošene kredite za taj pokušaj.
Uspešnom isporukom smatra se tehnički isporučen izlaz (generisani video, slika ili tekst). Nezadovoljstvo kreativnim rezultatom rešava se besplatnom regeneracijom, ne povraćajem kredita.

4. Planovi, plaćanje i otkazivanje

Plaćanja obrađuje Stripe; mi ne vidimo niti čuvamo podatke tvoje kartice.
Pretplata se naplaćuje mesečno unapred i automatski se obnavlja dok je ne otkažeš.
Pretplatu možeš otkazati u bilo kom trenutku iz sekcije „Moj nalog" (Stripe Customer Portal). Otkazivanje važi od kraja tekućeg obračunskog perioda. Do tada zadržavaš pun pristup, a već dodeljeni krediti ti ostaju.
Cene planova možemo menjati; o promeni obaveštavamo najmanje 14 dana unapred i važi od sledećeg obračunskog perioda.

5. Garancija povraćaja novca (prvi mesec)

Za prvu uplatu prve pretplate važi garancija: ako u roku od 30 dana od uplate zaključiš da ti Usluga ne odgovara, pošalji zahtev na info@ecomalati.com. Iznos povraćaja zavisi od potrošnje:

ako je potrošeno manje od 15% mesečnih kredita, vraćamo pun iznos uplate;
ako je potrošeno više, vraćamo iznos srazmeran neiskorišćenim kreditima;
potrošeni krediti se ne refundiraju ni u kom slučaju.

Garancija važi jednom po korisniku/firmi i ne odnosi se na obnove pretplate ni na jednokratne dopune kredita. Zadržavamo pravo da odbijemo zahtev u slučaju očigledne zloupotrebe (npr. masovno generisanje i preuzimanje sadržaja pa traženje refundacije).

6. Jednokratne dopune (top-up)

Dopune kredita su jednokratne kupovine i ne refundiraju se, osim kada je to zakonska obaveza ili u slučaju tehničke greške na našoj strani.

7. Tvoj sadržaj i generisani sadržaj

Garantuješ da imaš prava na sav materijal koji uploaduješ ili obrađuješ kroz Uslugu (slike proizvoda, snimke, tekstove, tuđe likove/žigove itd.) i da njime ne kršiš prava trećih lica. Za posledice kršenja odgovaraš ti.
Sadržaj generisan kroz Uslugu možeš slobodno koristiti u komercijalne svrhe. U meri u kojoj nam pripadaju, prenosimo ti prava na generisani izlaz.
AI modeli mogu grešiti. Ti si odgovoran za proveru generisanog sadržaja pre objave (tačnost tvrdnji, usklađenost sa pravilima platforma na kojima oglašavaš i propisima o oglašavanju).
Tvoj sadržaj obrađujemo isključivo radi pružanja Usluge (v. Politiku privatnosti).

8. Nedozvoljeno korišćenje

nezakonit, obmanjujući ili prevaran sadržaj (uključujući lažne zdravstvene tvrdnje i prevare u oglašavanju);
sadržaj koji krši tuđa autorska, žigovna ili lična prava;
pokušaji zaobilaženja naplate, deljenje naloga, automatizovano „struganje" Usluge, reverse engineering;
preprodaja ili iznajmljivanje pristupa Usluzi bez našeg pismenog odobrenja;
radnje koje ugrožavaju stabilnost ili bezbednost Usluge.

U slučaju kršenja možemo privremeno suspendovati ili trajno ugasiti nalog. Kod težih kršenja preostali krediti se ne nadoknađuju.

9. Dostupnost i usluge trećih strana

Usluga se pruža „takva kakva jeste" („as is"). Trudimo se da bude dostupna neprekidno, ali ne garantujemo rad bez prekida. Delovi Usluge zavise od provajdera trećih strana (AI modeli, hosting, naplata) na koje ne možemo u potpunosti uticati.

10. Ograničenje odgovornosti

U najvećoj meri dozvoljenoj zakonom, naša ukupna odgovornost po bilo kom osnovu ograničena je na iznos koji si nam platio u poslednjih 12 meseci. Ne odgovaramo za posrednu štetu (izgubljenu dobit, izgubljene podatke, prekid poslovanja) nastalu korišćenjem ili nemogućnošću korišćenja Usluge.

11. Raskid

Nalog možeš ugasiti u svakom trenutku zahtevom na info@ecomalati.com. Gašenjem naloga prestaje pristup Usluzi; neiskorišćeni krediti se ne isplaćuju.

12. Izmene Uslova

Uslove možemo povremeno menjati. O bitnim izmenama obaveštavamo putem emaila ili obaveštenja u Usluzi. Nastavak korišćenja nakon stupanja izmena na snagu smatra se prihvatanjem novih Uslova.

13. Kontakt

Vellato LLC
30 N Gould St #20236, Sheridan, WY 82801, USA
info@ecomalati.com

Terms of Service

Last updated: July 1, 2026

These Terms of Service ("Terms") govern the use of the EcomAlati platform (ecomalati.com) and all tools available on it (the "Service"). The Service is provided by Vellato LLC, a limited liability company registered in Wyoming, USA ("we"). By using the Service you accept these Terms. If you do not agree with them, do not use the Service.

1. The Service

EcomAlati is a suite of AI tools for e-commerce (generation of video ads, images, copy, comment replies and related tools). Features may be changed, added or removed; we aim to give advance notice of significant changes.

2. Account

Using the Service requires an account with accurate information (a valid email address).
You are responsible for keeping your credentials safe and for everything that happens through your account.
The Service may be used by adults, or persons over 16 with parental/guardian consent.
One account is intended for one user/company; sharing an account to circumvent billing is not allowed.

3. Credits

Usage of the tools is measured in credits. The credit cost of individual outputs (e.g. video, image) is shown within the Service and on the Plans page.
Credits are obtained through monthly plans or one-time top-ups. The top-up credit rate depends on your active plan.
Credits do not expire and roll over from month to month while the account is active.
Credits are not money: they cannot be paid out, refunded or transferred to another account.
Spent credits are not returned, unless an output failed due to a technical error on our side; in that case we return the credits spent on that attempt.
Successful delivery means a technically delivered output (generated video, image or text). Dissatisfaction with the creative result is resolved through a free regeneration, not a credit refund.

4. Plans, payment and cancellation

Payments are processed by Stripe; we never see or store your card details.
Subscriptions are billed monthly in advance and renew automatically until cancelled.
You can cancel your subscription at any time from "My account" (Stripe Customer Portal). Cancellation takes effect at the end of the current billing period. Until then you keep full access, and credits already granted remain yours.
We may change plan prices; we give at least 14 days' notice and changes apply from the next billing period.

5. Money-back guarantee (first month)

The first payment of your first subscription is covered by a guarantee: if within 30 days of the payment you decide the Service is not for you, send a request to info@ecomalati.com. The refund amount depends on usage:

if less than 15% of the monthly credits were spent, we refund the payment in full;
if more was spent, we refund an amount proportional to the unused credits;
spent credits are never refunded.

The guarantee applies once per user/company and does not cover subscription renewals or one-time credit top-ups. We reserve the right to decline requests in cases of obvious abuse (e.g. mass-generating and downloading content and then requesting a refund).

6. One-time top-ups

Credit top-ups are one-time purchases and are non-refundable, except where required by law or in case of a technical error on our side.

7. Your content and generated content

You warrant that you hold the rights to all material you upload or process through the Service (product images, footage, texts, third-party likenesses/trademarks etc.) and that it does not infringe third-party rights. You are responsible for the consequences of any infringement.
Content generated through the Service may be freely used for commercial purposes. To the extent such rights belong to us, we assign the rights in the generated output to you.
AI models can make mistakes. You are responsible for reviewing generated content before publishing (accuracy of claims, compliance with the rules of the platforms you advertise on and with advertising regulations).
We process your content solely to provide the Service (see the Privacy Policy).

8. Prohibited use

illegal, misleading or fraudulent content (including false health claims and advertising scams);
content that infringes copyright, trademark or personality rights of others;
attempts to circumvent billing, account sharing, automated scraping of the Service, reverse engineering;
reselling or renting out access to the Service without our written approval;
actions that endanger the stability or security of the Service.

In case of violations we may temporarily suspend or permanently terminate an account. For serious violations, remaining credits are not compensated.

9. Availability and third-party services

The Service is provided "as is". We strive for continuous availability but do not guarantee uninterrupted operation. Parts of the Service depend on third-party providers (AI models, hosting, payments) beyond our full control.

10. Limitation of liability

To the maximum extent permitted by law, our total liability on any basis is limited to the amount you paid us in the last 12 months. We are not liable for indirect damages (lost profit, lost data, business interruption) arising from use of, or inability to use, the Service.

11. Termination

You can close your account at any time by request to info@ecomalati.com. Closing the account ends access to the Service; unused credits are not paid out.

12. Changes to these Terms

We may update these Terms from time to time. We announce significant changes by email or an in-Service notice. Continued use after changes take effect constitutes acceptance of the new Terms.

13. Contact

Vellato LLC
30 N Gould St #20236, Sheridan, WY 82801, USA
info@ecomalati.com